Monday, January 18, 2010

How To Fix Internet Explorer Hhas Encountered A Problem And Needs To Close Mshtml.dll

There are many error messages occurring when accessing Internet Explorer. One of the well-known error messages is "Internet Explorer has encountered a problem and needs to close (Mshtml.dll)". Here we have given the troubleshooting steps to encounter this issue. The exact reflection of the error message happens, when you browse the internet using Internet Explorer, you may receive the following error message.
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

If you look at the error report, it contains click the “Click Here” link at the bottom of the message box. Then you can see the error signature information that is similar to

















AppNameAppVerModNameModVerOffset
iexplore.exe6.0.2800.1037mshtml.dll6.0.2800.1050001f19c7



Main Cause of this issue
The main reason of this error message is an older file from a Beta Version of Microsoft Windows XP and the Internet Explorer 6 Public Preview releases. You can experience the symptom if you upgrade from a Beta release of Windows XP Operating system from the Internet Explorer 6 Public Preview or if you are still running a Windows XP Beta version or Internet Explorer 6 Public Preview release.

If you want to resolve this problem, use one of the following methods.
Removing Smart Tags Support for Internet Explorer
1.    Close all open Internet Explorer windows.
2.    First, close all open Internet Explorer Windows.
3.    Then in Control Panel, start the Add or Remove Programs tool or the Add/Remove Programs tool.
4.    Now, click Smart tags support for Microsoft Internet Explorer.
5.    Then click Change/Remove or Add/Remove.
6.    Now, follow the onscreen instructions.
Disabling Smart Tags in Internet Explorer
1.    Open Internet Explorer.
2.    Then on the Tools menu, choose Internet Options.
3.    Then on the Advanced tab, click to clear the Enable smart tags check box.
4.    After that, click OK.
5.    Now, restart the Internet Explorer.
*Microsoft Internet Explorer 6.0, when used with:
•    Microsoft Internet Explorer 6.0, when used with:
•    Microsoft Windows XP Home Edition
•    Microsoft Windows XP Professional
•    Microsoft Windows XP Media Center Edition
•    Microsoft Windows XP Tablet PC Edition
•    Microsoft Windows XP Professional x64 Edition
•    Microsoft Windows 2000 Advanced Server
•    Microsoft Windows 2000 Datacenter Server
•    Microsoft Windows 2000 Professional Edition
•    Microsoft Windows 2000 Server
•    Microsoft Windows NT Server 4.0 Standard Edition
•    Microsoft Windows NT Server 4.0, Terminal Server Edition
•    Microsoft Windows NT Workstation 4.0 Developer Edition
•    Microsoft Windows Millennium Edition
•    Microsoft Windows 98 Second Edition
•    Microsoft Windows 98 Standard Edition

By